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Is your association ready to meet the expectations of Generation N?
You, me, and every other reader of this blog are part of Generation N – Generation Novel, named after the novel Coronavirus, which is not defined by age. Gen N […]
CRM Analytics: Behold the awesomeness
Data-driven decision-making is important when it comes to raising funds and retaining donors, but data analysis can be difficult for development staff. We all know that the data extraction > […]
All About...Salesforce: March 2022
Spring was supposed to be around the corner but we just got walloped by a good eight-inch dump of snow this past weekend. It correlated well with the daylight savings […]
Let's talk about Outbound Funds!
Salesforce introduced its Outbound Funds Module (OFM) in 2020, and since then, we have implemented this free tool for many organizations to manage outgoing grants and awards. But how do […]
Reduce member churn with predictive analytics
In an ideal world, association members would remain highly engaged and renew every year. Unfortunately, that’s not usually how it goes. How can we find those at-risk members to take […]
Salesforce for associations
More than ever before, associations are being challenged to do things differently. Changing demographics, competing forces, the ongoing public health crisis, and a change in the way members expect benefits […]
Fonteva: Financial reconciliation
Thanks for staying with me. This might be the most important topic I cover in this series – Reconciliation. Reconciliation can be challenging, but if you do it often enough, […]
Sharing stories throughout Black History Month
Every day this month, Fíontan Cody Hamilton, has been sharing biographies, articles, and history in Slack to honor and celebrate Black achievements and stories. Below is an outline with external […]
Raiser’s Edge vs Salesforce: 8 Reasons to Switch
Sometimes, you need to cut the cord and move on to more sophisticated tools. You’ve parted ways with your flip phone, junked your CDs in favor of streaming tunes, and […]
Fíonta announces partnership with Offprem Technology
Fíonta, a Salesforce Premium Partner focused on Salesforce-based solutions for associations and nonprofits, and Offprem Technology, a Salesforce Premium Partner specializing in Marketing Cloud implementations, have announced a partnership to […]